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Onkyo NR616 Spotify problem


Post Sun May 28, 2017 8:47 am

Posts: 2
Hello, i have get a problem with spotify in my NR616, When i open spotify, some of the lists that i follow is reading "Loading" and nothing more happends, i can see all lists normally on my mobilephone and computer, what have happend ?

I have tried to log out and log in again on my spotify account on my Onkyo, but same result.
Please help me.

Thanks in advance

Post Wed May 31, 2017 12:43 pm

Posts: 816
Hi Sweman,

is Internetradio working?

With best regards
Kind regards
Customer Care

Pioneer & Onkyo Europe GmbH
Geschäftsführer: Susumu Shiotsuka, Kenji Maeyama, Akihiro Takada
Handelsregister: Amtsgericht München, HRB 44995
UST-IdNr. (VAT No).: DE 128238893

Post Sun Jun 18, 2017 7:34 am

Posts: 2
Yes it does, like normal, only spotify that i have problem with.

Post Wed Jun 21, 2017 8:57 am

Posts: 816
Hi Sweman,

it could be that spotify is working on his server, that you will get no connection.
You can try an Factory Reset too and make the setup new and test after the factory reset that spotify working again.

With best regards
Kind regards
Customer Care

Pioneer & Onkyo Europe GmbH
Geschäftsführer: Susumu Shiotsuka, Kenji Maeyama, Akihiro Takada
Handelsregister: Amtsgericht München, HRB 44995
UST-IdNr. (VAT No).: DE 128238893


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