Board index Onkyo Europe Personal Audio/ Mini Systems C-7000R reacts very sensitive to scratched CD

C-7000R reacts very sensitive to scratched CD



Posts: 2
Hello to everyone!

I bought this CD-Player some weeks ago and i´m satisfied so far.
To be honest, it is the best i could get for my money.
But for some unknown reason that unit reacts kind of sensitive, if it comes to scratches on certain CD´s.
Before i got the C-7000R i used to play my CD´s on a C-7030 which played the CD´s regardless of the mentioned scratches. The C-7000R hangs and ends up with no sound and searching.
Is this unit more sensitive or defect?

Thanks a lot for your help

bierbauch


Posts: 816
Hi Bierbauch,

I think this is not a normal behavor, we do not get such feedback from the customer. Therfore I suggest to check the player in one of our ASC. You can find an address list of Authorised Service Center here:

http://www.eu.onkyo.com/en/authorised-s ... s-378.html
Kind regards
Customer Care

Pioneer & Onkyo Europe GmbH
Geschäftsführer: Susumu Shiotsuka, Kenji Maeyama, Akihiro Takada
Handelsregister: Amtsgericht München, HRB 44995
UST-IdNr. (VAT No).: DE 128238893


Posts: 2
Thank you very much for the response.
I´ll have the player checked asap.

Regards

Bierbauch


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